A Multinational Financial Services Company Partners with Redapt on a Multi-Cloud Kubernetes Solution

A major financial services company dedicated to facilitating secure banking technologies found a growing DevOps task backlog, surpassing the bandwidth of its current engineering capacity. To address its expanding backlog in order to innovate critical features, the company collaborated with Redapt's skilled DevOps engineering team to accelerate delivery and increase organizational efficiency.

The Problem

The organization maintains a complex environment, including numerous Kubernetes clusters spread across its datacenters, AWS, and GCP. Given the increasing number of tasks in the company’s backlog, the quickest path to progress was partnering with a team skilled in AWS, Terraform, and Kubernetes–all of which were crucial for operating in the company’s large-scale environment.  

The Solution

The financial organization and Redapt collaboratively developed a plan to impact the project backlog while upskilling its in-house talent immediately. Embedding Redapt DevOps engineers on multiple teams enabled accelerated completion of backlog tasks while training our client’s team. In addition to upskilling technology professionals, our team became a positive force for building a DevOps culture.

Each Redapt DevOps professional on the project was proficient with the following:

• Amazon Web Services (AWS) – Understanding the various services and integrations that come into play concerning AWS and best practice architectures.
• Terraform – Leveraging Terraform best practices to create reusable modules and pipelines that downstream teams can leverage in a self-serve model.
• Kubernetes – Understanding various aspects of Kubernetes from deployment, validation, configuration management, monitoring, and alerting.

The Outcome

Our team quickly familiarized themselves with the clients environments and began making headway in completing backlog tasks. While chipping away at the backlog, Redapt's DevOps engineers discovered multiple ways to make impactful improvements. In one instance, the team updated AWS EKS cluster configurations, creating a better experience for downstream application developers. In another cost-reduction and application resilience initiative, our team optimized resource consumption and avoided out-of-memory issues by leveraging Prometheus and Alert Manager. Beyond DevOps improvements, the Redapt team provided leadership and technical expertise in weekly cadence calls, boosting job satisfaction and overall productivity.