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Bringing Healthy Food to the Workplace and Disrupting the Vending Industry

A workplace food services provider sought to transform its outdated distribution-based business into a technology-driven platform. Facing declining margins and stagnant innovation, they partnered with Redapt to design and develop an end-to-end digital solution. Together, they created a scalable, cloud-enabled platform delivering real-time analytics, seamless transactions, and PCI DSS compliance. These innovations enabled the company to expand globally, improve customer experience, and unlock new revenue streams while positioning themselves as technology leaders in their industry.
Turning Challenges Into Opportunities

Driving Workplace Change Through Technology Innovation

With a bold goal to improve workplace food services, the customer embraced digital transformation. Partnering with Redapt, they adopted advanced cloud technologies, enhancing efficiency and customer satisfaction while navigating a significant shift from distribution to technology.

The food services industry is under pressure to modernize. Declining margins and evolving customer expectations are driving a need for innovation. Technology now serves as the differentiator, creating new opportunities for providers to remain competitive and deliver more value.

1
The Problem
The workplace food services company faced a stagnant market with declining profitability. Seeking to innovate, they identified the need for a technology-forward approach. Their outdated distribution-based model lacked actionable data, modern payment systems, and the scalability required for growth.
2
The Solution
Partnering with Redapt, the company implemented an end-to-end technology platform. This included seamless kiosk integration, customer-centric application design, cloud-based analytics, and robust PCI DSS compliance. The collaborative solution positioned the customer to drive innovation and achieve global scalability.
3
The Outcome
The partnership empowered the company to reimagine workplace food service, delivering a modern, scalable technology platform. This transformation improved operational performance, enabled global growth, and enhanced customer satisfaction through real-time insights and seamless transactions.
SOLUTION DEEP DIVE

Innovating Workplace Food Services at Scale

Redapt designed and implemented a cloud solution tailored for efficiency and scalability, enabling the customer’s digital evolution.
what the company needed
Cloud Modernization
  • Migrated existing systems to the cloud. 
  • Implemented autoscaling and load balancing for optimal performance and cost-efficiency.
what the company needed
DevOps Transformation
  • Introduced DevOps processes to accelerate innovation. 
  • Built and deployed a data-cleansing microservice application.
what the company needed
Advanced Analytics
  • Deployed real-time analytics capabilities for better business decision-making. 
  • Designed dashboards to highlight key performance indicators and insights.
what the company needed
Compliance Assurance
  • Achieved PCI DSS compliance for secure transactions. 
  • Ensured compliance aligned with internal InfoSec standards and customer trust needs.
THE OUTCOMES

Reimagining Workplace Food Services with Confidence

This collaboration transformed the customer’s operations, providing technology-driven solutions and delivering measurable business value.

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Enhanced Customer Experience 

Seamless kiosk transactions with healthier food options improved satisfaction.

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Improved Decision-Making 

Real-time data and predictive analytics boosted margin performance.

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Global Scalability 

Enabled rapid expansion with a scalable cloud infrastructure.

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Secure Payments 

Maintained PCI DSS compliance, allowing for secure, flexible payment systems.

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CONCLUSION

Technology-Driven Transformation for Long-Term Success

By collaborating with Redapt, the workplace food services provider achieved a dynamic transformation. Their modernized platform fosters global growth, enhances customer satisfaction, and keeps them competitive. They are now equipped to continue innovating and evolving in the face of new opportunities. 

Strategic partnerships drive results. What can we achieve together? Connect with Redapt today to explore how we can help you innovate.

Your trust and confidentiality are our top priorities. Redapt prioritizes and protects our customer’s privacy, so we don’t publicly disclose account names or other identifiable information. We are eager to share our successes and are happy to provide specific referrals or case studies upon request.

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Your Business’s Technology Needs.

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