Privacy Policy for Redapt, Inc.

Last Updated: January 1st, 2026

1. Introduction

Redapt, Inc. (“Redapt,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website at redapt.com, interact with our services, or communicate with us.

Please read this statement carefully. By using our website and services, you acknowledge that you have read and understood this Privacy Statement. Your consent to non‑essential tracking (such as analytics and advertising cookies) will always be obtained separately through our cookie consent banner.

We will not deploy non‑essential tracking technologies on your device until you have provided affirmative consent through our cookie consent banner.

2. Scope and Data Controller

This Privacy Statement applies to personal information we collect online through our website at redapt.com and any related online services that link to this statement (collectively, the “Services”).

For individuals located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, Redapt, Inc. is the data controller of your personal information.

3. Information We Collect

We may collect the following categories of personal information:

• Identifiers — Name, email address, phone number, company name, IP address, and device identifiers.
• Commercial information — Products or services you have inquired about or purchased.
• Internet or network activity — Pages visited, links clicked, time spent on pages, referring URLs, and browser type.
• Geolocation data — General location derived from IP address.
• Professional information — Job title, employer, and industry, when voluntarily provided.
• Communications — Messages, inquiries, and form submissions sent to us.

We collect this information through:

• Information you voluntarily provide (for example, via forms on our website, emails, or chat).
• Automated technologies (cookies, pixels, tracking scripts) — only after you have provided consent for non‑essential tracking, as described below.
• Third‑party service providers that assist us in operating our Services (such as hosting, analytics, marketing automation, and CRM tools).
• Third parties such as business partners, event organizers, lead generation providers, or publicly available sources (for example, LinkedIn or company websites), where permitted by applicable law.

4. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide requested services.
• Send marketing communications (only where permitted by law and, where required, with your consent).
• Analyze website usage to improve our content, user experience, and Services.
• Deliver targeted advertising relevant to your interests (only with your consent for marketing cookies and similar technologies).
• Comply with legal obligations and respond to lawful requests from public authorities.
• Protect against fraud, abuse, and unauthorized activity.
• Administer and secure our business operations and systems.

5. Legal Bases for Processing (EEA/UK Only)

Where we process personal information of individuals located in the European Economic Area or the United Kingdom, we do so on the following legal bases:

• Performance of a contract — To provide our Services, respond to your requests, and perform our contractual obligations.
• Legitimate interests — To operate, secure, and improve our website and Services; prevent fraud and misuse; and engage in limited B2B marketing, where our interests are not overridden by your data protection rights and interests.
• Consent — To place or read non‑essential cookies and similar technologies and to send certain marketing communications, where we are required to obtain your consent. You may withdraw your consent at any time as described in this statement.
• Legal obligations — To comply with applicable laws, regulations, and legal processes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small data files placed on your device that help us understand how visitors interact with our site.

No non‑essential tracking technologies will be activated until you provide explicit consent via our cookie consent banner. You may manage or withdraw your consent at any time via the Cookie Settings button in the footer of our website.

We use the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Essential cookies do not require your consent.

Analytics Cookies (Requires Consent)

These cookies help us understand how visitors use our website so we can measure and improve its performance. For example, we use:

• Google Analytics — Tracks visitor behavior, page views, and usage patterns to help us improve site performance and user experience.

Marketing/Advertising Cookies (Requires Consent)

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. We use, for example:

• Meta Pixel — Tracks site interactions to measure the effectiveness of Facebook and Instagram advertising campaigns.
• LinkedIn Insight Tag — Monitors site interactions to measure LinkedIn advertising performance.
• HubSpot Tracking Code — Records website visits, form submissions, and user engagement for marketing personalization and automation.

You may manage your cookie preferences at any time by clicking the Cookie Settings button in the footer of this page. You may also control cookies through your browser settings; however, disabling certain cookies may affect website functionality.

7. Do Not Track (DNT)

Some browsers include a “Do Not Track” (DNT) feature that signals your preference not to be tracked across websites. We honor DNT signals. When a valid DNT signal is detected, we will not deploy analytics or advertising tracking technologies during your session.

8. Global Privacy Control (GPC)

Redapt recognizes and honors Global Privacy Control (GPC) signals. If your browser or browser extension transmits a GPC signal when you visit our website, we will treat that signal as a valid opt‑out of the sale or sharing of your personal information, as required under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). No further action is required on your part.

To enable GPC on your browser, visit https://globalprivacycontrol.org/ for a list of compatible browsers and extensions.

9. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers — Third parties that perform services on our behalf (such as hosting, analytics, marketing automation, customer relationship management, and security) under contractual data protection obligations.
• Advertising partners — Only with your explicit consent for marketing cookie categories, to deliver or measure advertising campaigns.
• Business transfers — In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets. We will take steps to require the transferee to honor this Privacy Statement or provide you with notice and choices as required by law.
• Legal compliance — When required by law, court order, or governmental authority, or when we believe disclosure is necessary to comply with legal obligations.
• Protection of rights — When necessary to protect the rights, property, or safety of Redapt, our customers, or others.

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

10. International Data Transfers

Redapt, Inc. is based in the United States, and we and many of our service providers process personal information in the United States and other countries that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we implement appropriate safeguards for such transfers, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms under UK and other applicable laws.

You may contact us using the details in the Contact Us section if you would like more information about these safeguards.

11. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The nature of our relationship with you.
• The type of services we provide.
• The type and sensitivity of the personal information.
• Legal, regulatory, tax, accounting, or reporting requirements.

When your information is no longer needed, we will securely delete, anonymize, or aggregate it, in accordance with our data retention policies and applicable law.

12. Security

We implement industry‑standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, for example:

• Encryption in transit and at rest where appropriate.
• Access controls and authentication mechanisms.
• Network and system monitoring.
• Regular security assessments and process reviews.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for using appropriate security measures to protect your information when using our Services.

13. Your Privacy Rights

13.1. Individuals in the EEA, UK, or Switzerland

Subject to certain conditions and exceptions, you may have the following rights:

• Right of access — To obtain confirmation of whether we process your personal information and to receive a copy of that information.
• Right to rectification — To request that we correct inaccurate or incomplete personal information.
• Right to erasure (“right to be forgotten”) — To request that we delete your personal information, where applicable (for example, where it is no longer necessary for the purposes for which it was collected).
• Right to restriction — To request that we restrict the processing of your personal information in certain circumstances.
• Right to data portability — To receive personal information you provided to us in a structured, commonly used, and machine‑readable format and to request that we transmit it to another controller where technically feasible.
• Right to object — To object to our processing of your personal information where we rely on legitimate interests, including for direct marketing.
• Right to withdraw consent — Where we rely on your consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

To exercise these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to your request, as permitted by law.

You also have the right to lodge a complaint with a data protection supervisory authority in the country or region where you habitually reside or work, or where you believe an infringement of data protection law has occurred. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

13.2. For California Residents (CCPA/CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know — Request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we share personal information.
• Right to Delete — Request deletion of your personal information, subject to certain exceptions (for example, where we need the information to comply with a legal obligation).
• Right to Correct — Request correction of inaccurate personal information that we maintain about you.
• Right to Opt‑Out of Sale or Sharing — Opt out of the sale or sharing of your personal information. We do not sell personal information for money, but we may “share” personal information in the sense defined by the CCPA/CPRA through certain advertising and analytics activities. We honor GPC signals as a valid opt‑out of such sharing.
• Right to Limit Use and Disclosure of Sensitive Personal Information — Limit our use of sensitive personal information to those purposes that are necessary to provide the Services and as otherwise permitted by law. We do not knowingly collect or use “sensitive personal information” (as defined by CCPA/CPRA) beyond such limited purposes.
• Right to Non‑Discrimination — We will not discriminate against you for exercising your privacy rights, such as by denying goods or services, charging different prices, or providing a different level or quality of services.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity and residency before responding to your request, as permitted by law. We will respond to verified requests within 45 days, or as otherwise required by California law.

We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of your personal information.

13.3. For Other U.S. Residents

Depending on your state of residence, you may have similar rights under applicable state privacy laws (for example, rights to access, correct, delete, or opt out of certain processing). To submit a request, please contact us using the information in the Contact Us section below. We will process your request in accordance with applicable law.

14. Children’s Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it.

If you believe we have inadvertently collected information from a child, please contact us immediately using the information in the Contact Us section.

15. Third‑Party Links

Our website may contain links to third‑party websites or services that are not owned or controlled by Redapt. This Privacy Statement does not apply to those sites. We encourage you to review the privacy policies of any third‑party sites you visit, as we have no control over their content or privacy practices.

16. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on our website.

Your continued use of our website or Services after any update constitutes acknowledgment of the revised policy. However, your consent to non‑essential tracking will always be obtained separately through our cookie consent banner, regardless of policy updates.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Statement or your personal information, please contact us:

Redapt, Inc.
Email: results@redapt.com